Sheraton Centre Toronto Hotel

123 Queen Street West, Toronto, Canada, M5H 2M9show map
Check rooms and rates
Get Prices
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Highlights
TripAdvisor Traveler Rating
read all 2406 verified reviews
TripAdvisor Traveler Rating
35of 141 hotels in Toronto
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Overview

Sheraton Centre Toronto is set next door to Design Exchange and provides luxury rooms just 10 minutes' walk from Devonian Pond. The venue was opened in 1972, renovated in 2005 and is housed in a 43-storey building.

Location

A prime location in the center of Toronto gives guests direct access to Queen Street West, which is just 1.8 miles away. Guests are advised to visit Royal Ontario Museum, which is 1.2 miles away. David Crombie Park is also located near the accommodation.

Toronto Union train station can be reached in a 10-minute walk.

Rooms

Non-smoking rooms include pay TV, a safe box and a rollaway bed. Guest rooms offer city views. It offers a small refrigerator, a dishwasher and an ice machine in certain rooms.

Eat & Drink

The hotel offers a healthy breakfast every day. You can try contemporary cuisine in the revolving broiler restaurant. There is also a lounge bar serving refreshing drinks. Guests can dine at BnB, The Keg and Estiatorio VOLOS located within a 5-minute walk of the property.

You can start your day with a buffet breakfast, which costs CAD 28 per person per day. 

Leisure

It offers facials and massage therapy without any additional charge. Beauty treatments, steam baths and a spa area, as well as a casino, a sundeck and a heated swimming pool are available in the venue. Fitness classes, a fitness center and an exercise room are also part of the sport facilities available.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the hotel rooms at CAD 14.95 per day.

Guest Parking

Private parking is possible on site at CAD 50 per day.

The personnel at the hotel speaks English, Spanish, Chinese.

Number of floors:   43.  Number of rooms:   1372.

+ More- Less
Facilities
Paid Wi-Fi

Paid Wi-Fi in rooms

Parking

CAD 50 per day

Baggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

Restaurant buffet

Cafe

Snack bar

Coffee shop

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Private swimming pool

Spa and relaxation

Jacuzzi

Massage

Beauty treatment

Solarium

Spa & wellness center

Sports & Fitness

  • Fitness center
  • Sports trainer

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Stores/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's pool

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Private swimming pool
  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Sun loungers
  • Casino
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Beauty treatment
  • Massage

Room view

  • Garden view
  • City view

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Individual heating
  • VIP room facilities
  • Living room
  • Sitting area
  • Garden furniture
  • Closet
  • Tea and coffee facilities
  • Bottled water
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Mini-fridge

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
+ More- Less
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room.  There are no cribs provided in a room. 
PetsPets are allowed on request.
+ More- Less

Rooms and availability

Premium Room
  • Bed options:
    2 Queen-size beds
  • Non-smoking
  • Air conditioning
room details
Premium King Room
  • Bed options:
    1 King-size bed
  • Non-smoking
  • Air conditioning
room details
Club Double Room
  • Bed options:
    • 2 Single beds or 1 Double bed
    • 1 Queen-size bed
    • 2 Queen-size beds
  • Max occupancy:
    3 persons
  • City view
  • Shower
  • Air conditioning
room details
Club King Room
  • Bed options:
    1 King-size bed
  • City view
  • Shower
  • Air conditioning
room details
Club Queen Suite
  • Bed options:
    1 Queen-size bed
  • Max occupancy:
    3 persons
  • Non-smoking
  • Air conditioning
room details
Club One-Bedroom Suite
    Basic Room
    • Bed options:
      2 Single beds or 1 Double bed
    Basic Single Room
    • Bed options:
      1 Single bed
    Basic Suite
    • Max occupancy:
      4 persons
    • Balcony
    room details
    Basic One-Bedroom Suite
    • Max occupancy:
      2 persons
    Leisure Room
    • Bed options:
      • 2 Queen-size beds
      • 2 Single beds or 1 Double bed
      • 1 Queen-size bed
    • Max occupancy:
      2 persons
    • City view
    • Shower
    • Private bathroom
    • Non-smoking
    • Balcony
    room details
    Tower Queen Room
    • Bed options:
      • 2 Queen-size beds
      • 1 Queen-size bed
      • 1 King-size bed
    • Max occupancy:
      4 persons
    • City view
    • Shower
    • Private bathroom
    • Balcony
    • Air conditioning
    room details
    Leisure King Room
    • Bed options:
      • 1 King-size bed
    • Max occupancy:
      4 persons
    • Garden view
    • Shower
    • Private bathroom
    • Non-smoking
    • Balcony
    room details
    Tower King Room
    • Bed options:
      • 1 King-size bed
    • Max occupancy:
      3 persons
    • City view
    • Shower
    • Private bathroom
    • Balcony
    • Air conditioning
    room details
    Leisure King Suite
    • Bed options:
      • 1 King-size bed
    • City view
    • Shower
    • Private bathroom
    • Non-smoking
    • Balcony
    room details
    Lower Floors Cabanas
    • Bed options:
      • 1 King-size bed
      • 2 Queen-size beds
    Suite
    • Bed options:
      1 Double bed
    • Max occupancy:
      2 persons
    Junior Suite
    • Bed options:
      1 Double bed
    • Max occupancy:
      2 persons
    • Balcony
    room details
    Club Floor Queen Room
    • Bed options:
      • 2 Queen-size beds
      • 1 Queen-size bed
    • Max occupancy:
      4 persons
    • Non-smoking
    • Air conditioning
    room details
    Club Floor King Room
    • Bed options:
      1 King-size bed
    • Max occupancy:
      3 persons
    Junior King Suite
    • Bed options:
      1 Queen-size bed
    • Non-smoking
    • Balcony
    • Air conditioning
    room details
    Deluxe Room
    • Bed options:
      1 Queen-size bed
    • Non-smoking
    • Air conditioning
    room details
    Deluxe King Room
    • Bed options:
      1 King-size bed
    • Non-smoking
    • Air conditioning
    room details
    Deluxe King Suite
    • Bed options:
      1 King-size bed
    • Max occupancy:
      4 persons
    • Non-smoking
    • Air conditioning
    room details
    Business Queen Room
    • Bed options:
      • 1 Queen-size bed
      • 2 Queen-size beds
    • Max occupancy:
      4 persons
    Business King Room
    • Bed options:
      1 King-size bed
    Show 23 more room typesLess
    Location
    • Nearby
    • Restaurants
    • City landmarks
    Ontario Society of ArtistsOntario Society of Artists1400 ft
    Museum For TextilesMuseum For Textiles1400 ft
    Stratford FestivalStratford Festival1700 ft
    Writers Guild of CanadaWriters Guild of Canada1700 ft
    Canadian Opera COCanadian Opera CO2300 ft
    Writers Union of CanadaWriters Union of Canada2700 ft
    Orchestras CanadaOrchestras Canada3000 ft
    Dance Collection DanseDance Collection Danse3300 ft
    Canadian Motorsport Hall-FameCanadian Motorsport Hall-Fame3300 ft
    CF Toronto Eaton CentreCF Toronto Eaton Centre1200 ftToronto Eaton Centre Gallery 220 Yonge St Suite 110
    Nathan Phillips SquareNathan Phillips Square500 ft100 Queen St W (at Bay St)
    Pro sports gamePro sports game3200 ft40 Bay St
    Hockey Hall of FameHockey Hall of Fame2400 ftBrookfield Place - Concourse Level 30 Yonge Street
    Toronto City HallToronto City Hall400 ftToronto City Hall 100 Queen St W
    Scotiabank ArenaScotiabank Arena3200 ft40 Bay St (at Lakeshore Blvd.)
    Quinn's SteakhouseQuinn's Steakhouse300 ft96 Richmond St W Sheraton Centre
    BnBBnB300 ft123 Queen Street West Sheraton Centre Hotel
    Estiatorio VOLOSEstiatorio VOLOS500 ft133 Richmond St W
    Trader'sTrader's300 ft100-123 Queen St W
    Hero Certified Burgers Sheraton CenterHero Certified Burgers Sheraton Center300 ftHero Certified Burgers Sheraton Center 123 Queen St W Unit C50
    Little Anthony'sLittle Anthony's400 ft121 Richmond St W
    Shopsy's DeliShopsy's Deli400 ft96 Richmond St W Sheraton Centre
    Assembly Chef's HallAssembly Chef's Hall400 ft111 Richmond St W
    TachiTachi300 ft111 Richmond St W Assembly Chef's Hall
    HibiscusHibiscus400 ft111 Richmond St W Assembly Chef's Hall
    show map
    Getting around
    Airports
    Pearson (YYZ)12.2 mi
    Train
    Toronto Union Station2700 ft
    Metro stations
    Osgoode Subway1000 ft
    + More- Less
    Need a shuttle?
    You can book a shuttle, once your reservation is complete.
    Reviews
    7.6
    Very goodbased on 252 reviews
    • 10.0
      Perfect

      The view was fabulous during the day, I could see not only the park not far from Elmwood Spa, but the mountains as well. Club was perfect for a breakfast.

    • 7.8
      Very good

      We had a room with 2 queensize beds on the 32nd floor. Nice and spacious.

      Upon arrival we were told that we could get a room on a higher floor provided we would pay an additional 50 CAD per night. Have done this because the rooms on the 23 floor and the lower ones were not up-to-date. Asked if we could compare the "cheaper rooms (237 CAD) and the more expensive rooms (287 CAD) before we decide. That was not possible. We have chosen then for the more expensive room for the security. Eaten in the restaurant of the hotel. Very expensive. Just out the door and you will find enough restaurants and bars with good food at a reasonable price.

    • 5.0
      Guest rating

      Very bed experience in Sheraton centre. No service by housekeeping, roomservice, and no one resopsible as well as front desk staff. I suggest to Booked.net please don't display this hotel on ur web site. Thanks

    • 7.4
      Very good

      Great location - can connect to the nearby Eaton Centre without having to go outside (great for cold, snowy weather!)

    • 9.4
      Perfect

      Magnificient view from the upper floors, very good breakfast on the top foor at reasoble price, very good gym, sauna and swimming pool, very close to business, tourisic places, shopping, etc.

      The price for the number is always for double room. Therse is no single room for lower price as for double.

    • 9.0
      Perfect

      The service was excellent from the valet parking to the checkin. I was on crutches and they took care of me.

    • 7.4
      Very good

      The staff were excellent and helpful. Lobby computers always available. Spa service absolutely excellent.

      Bathroom in rooms needs updating (old wallpaper and tile). While the spa services were excellent, the spa itself is run down and needs modernizing. Good prices though.

    • 8.8
      Great

      Central location in downtown, not far from shopping centers, lake and CN Tower.

      Typical large and busy business hotel. Internet was complimentary in the lobby but not in the rooms making the lobby a crowded area. I do not recommend this hotel if you are not in Toronto for business.

    • 10.0
      Perfect

      I liked the services and the VIP treatment of the hotel staff to cuxtomers. There is also the location of the hotel in the beaufiful Toronto Down Town.

    • 9.2
      Perfect

      Location is great, gym and swimming pool are very good.

      Lobby was extremely busy at all time. You wait a lot to check in, you wait a lot to get your car from the parking.

    • 7.4
      Very good

      The room was nice and the facilities in it were good.

      They didn't have our booking when we arrived and they were not very child friendly at the club class level. They had cribs but no blankets for my toddlers. The breakfast buffet wasn't that good, no hot food (only boiled eggs) and the club lounge was not child friendly at all. The staff made me feel as if I shouldn't have my kids up there and there were no suitable chairs for them or suitable foods.

    • 9.6
      Perfect

      Very good service, excellent food, comfortable, clean.

    • 7.0
      Very good

      The location

      The vagrants who were allowed to beg right outside the main entrance. I was approached too many times, in full view of the doorman/doormen.

    • 5.0
      Guest rating

      I stayed at sheraton because of the location. Few comments the hotel is old and needs some renovation to the carpet. The breakfast became very bad compared to what is used to be 2 years ago. The price has increased, but the quality has declined.

      The hotel is old and needs some renovation to the carpet. The breakfast became very bad compared to what is used to be 2 years ago. The price has increased, but the quality has declined.

    • 7.4
      Very good

      Like the beds at starwood chain. Gym was very good.

      Check in is very slow and poor

    + More- Less
    FAQ
    What is the closest airport?
    The hotel lies within 3.1 miles of Billy Bishop Toronto City airport.
    Can I have a breakfast on site?
    Yes, an buffet breakfast is available for guests.
    Does the property offer facilities for business travelers?
    Yes, the business facilities include a business center, meeting rooms and a conference hall.
    How far is the city center from the property?
    The city center is located 0.2 miles away.
    Are there any cleaning services provided?
    Yes, the hotel offers laundry and ironing.
    How can I spend my leisure time at the property?
    There are a sun terrace, a shared lounge and a picnic area provided on site.
    Can I have lunch or dinner nearby?
    Yes, you can have a meal at The Keg, Piazza and Richmond located about 250 feet away.
    What room types are available here?
    The hotel offers such room types as a deluxe room and a double room.
    What onsite sport activities can I take part in?
    You can benefit from fitness classes, a gym area and a fitness center available on site.
    Is there any public transport in the area?
    Yes, there is King subway station within 600 feet of the hotel.
    Highlights
    TripAdvisor Traveler Rating
    read all 2406 verified reviews
    TripAdvisor Traveler Rating
    35of 141 hotels in Toronto
    Hotel Awards

    According to guest reviews, the hotel has been rated as 

    Use Badge
    Good to know
    Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
    Children & extra bedsThere are no extra beds provided in a room.  There are no cribs provided in a room. 
    PetsPets are allowed on request.
    + More- Less
    Getting around
    Airports
    Pearson (YYZ)12.2 mi
    Train
    Toronto Union Station2700 ft
    Metro stations
    Osgoode Subway1000 ft
    + More- Less
    Need a shuttle?
    You can book a shuttle, once your reservation is complete.
    Check rooms and rates
    exclusive online offers!
    Check-in
    Select date
    Check-out
    Select date
    Rooms and Guests
    2Guests1room
    Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.